The great business travel debate

Catherine Nottage
Catherine Nottage

December 12 ∙ 1 minute read

Business travel expenses: revenue driver or drain?

Travel is essential for sales. Enabling teams to win new customers or maintain strong relationships with existing ones. Meetings matter.

Yet many companies are struggling to accurately calculate the ROI for business travel and end up (mistakenly) perceiving business travel purely as a cost and a hindrance to growth.

Most finance teams don’t have real-time visibility over who’s spending what and when. Reconciling spend is an arduous task and the impact of this outlay on profitability can’t be determined until well after the event. Often data is siloed: there’s no single system of record linking travel and expenses with customer and revenue data.

If you can’t identify what travel contributes in your sales pipeline, should your employees be travelling at all?

We interviewed 500 senior finance leaders in the US and the UK about commercial travel spend in their organisation and why it’s so challenging to manage.

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Catherine Nottage

Catherine Nottage