Sapient i7 case study

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Kate Fletcher

September 13 ∙ 1 minute read

Sapient i7 is a business with heart. A joint venture between Publicis Sapient and TQI, the company excels in helping clients radically enhance consumer interactions through the power of Salesforce. It prides itself on providing a human-centric approach to Salesforce consulting services.

“We’re Salesforce people with our clients’ business at heart,” says David Gillard, COO at Sapient i7. “Being customer-centric to deliver exceptional client experiences is what we’re focused on as a business
– and remind ourselves of on a daily basis.”

With a team of multi-cloud experts re-imagining digital transformation at start-up and enterprise organisations alike, the company has seen tremendous growth since its inception in 2017. To continue on this trajectory however, Gillard knew further efficiencies were necessary: “coming out of early stage start-up and into scale-up mode, improvements had to be made to mature the business.”

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Kate Fletcher