We’ve talked before about business travel entering a new paradigm; one grounded by justifying the need to travel. And so once it’s safe to travel again, managers won’t have to focus so much on the cost of a journey but rather the value a given journey brings to the business.
Scott Gillespie, travel industry veteran, argues that trips don’t create value, meetings do. After all, virtual meetings are far more likely to negatively impact personal dynamics, engagement levels and pose a greater risk of poor meeting outcomes. As a result, organisations must be able to credibly assess the merits of a meeting in person, something only possible when enough data is available to evidence it.
This has been at the core of SalesTrip since inception. It’s why we built a solution that enables all travel expenses to be directly attributed to business outcomes – like sales opportunities, customer accounts and client projects. And this is why we built it on Salesforce – the world’s largest CRM platform.
But, what’s also going to be important going forwards as we venture towards more business travel, is the ability to not just attribute travel spend to a single business outcome, but several. Let’s say your salesperson takes an international business trip – you’re going to want them to make the most of that trip by having meetings with multiple customers and prospects.
But how do you allocate significant travel costs such as flights across multiple business outcomes? Well, it’s easy with SalesTrip. And we introduced it to allow customers to easily and accurately assess the value of business trips.
Our multi-allocation expense capabilities allow users to allocate any single expense to multiple reasons at the point of claiming it. It’s as simple as selecting the contacts, companies or projects the expense applies to with spend then automatically split across each.
Check out the short video below to see how easy it is for yourself.
Not all expense claims particularly larger items of spend such as flights can be attributed to a single business activity so whether your business trip is to see one customer or three you can submit expenses to multiple activities in a single claim with SalesTrip.
Let’s take a look at how this works. In this scenario, Zoe has returned from a business trip to New York and needs to claim her expenses.
She met three different prospective clients so wants to split the travel costs across those three different opportunities.
Let’s add her flight expense as an example.
We’ll import the flight receipt and let SalesTrip scan the details and add to the expense.
Now we need to add all of the opportunities that will benefit from this trip. We’ll add them to the business purpose.
Now we check all the rest of the details and once happy we can submit on save and save the expense.
Our manager has approved the expense and we can see it’s here pending reimbursement.
If we go to the allocations tab, we can see that expense listed three times for the three different allocations. Three opportunities we attributed the cost to.
Let’s look at the Rose Associates opportunity.
Here we can see our spend against the expense budget then over here on the right hand side we can see expense allocations.
You can see some of the expenses that have been allocated to this op.
Let’s view all and see how our airline expense has been attributed.
Here’s the expense showing 33% of the expense spend has been attributed to this Rose Associates opportunity.
So as you’ve seen, the ability to attribute expenses to multiple reasons not only helps employees to easily manage their expenses but also allows them to better demonstrate the value of their travel to the business.